Demonstrate a cooperative spirit and contribute to a positive and supportive working environment .
Responsible for the policy management of small, medium and large corporate clients .
Follow department and company procedures in relation to anti- and fraud, complaints handling and data protection .
Aim to achieve a first time resolution when communicating via email or phone .
Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.). Manage your markets effectively as per team requirements .
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